Public Transportation

Designed for Large-Scale, Mission-Critical Transport Systems Rail & Metro Scale XProtect VMS is built to support thousands of fixed and mobile cameras across stations, depots, tunnels, control centers, and rolling stock.

Open video platform for metro and public transportation

Unified management of devices, video, analytics, and operations

Designed for large-scale, distributed transit environments

Challenges

Managing large-scale
transit networks
with fixed infrastructure
and mobile assets

Operating across distributed sites with intermittent or variable connectivity

Ensuring continuous operation in 24/7 mission-critical environments

Supporting security operations in complex
and sensitive public transportation environments

Milestone for public transportation

Maintaining safety and operational control in dense public spaces

Milestone for public transportation

Coordinating response and investigation across stations, vehicles, and control centers

System Architecture

Architecture supports continuous 24/7 operation in environments where downtime is not an option.
Proven in distributed, geographically spread infrastructures with high camera density and bandwidth demands.

Centralized Control

Single point of control and supervision

  • System configuration, user roles, permissions, and rules
  • Unified alarm and event handling across the entire rail network
  • Smart wall:
    • Automated Multiscreen configuration – Flexible Operating Interface
    • Alarm pop-up and status
    • Graphical User Interface
    • External Smart Client control

Distributed Edge Recording

Multiple Recording Servers are deployed close to the edge enabling local recording with centralized monitoring

  • reducing WAN load
  • Station-based servers
  • Depot servers
  • On-board or trackside recording nodes

Native Support for Mobile & Intermittent Connectivity

Optimized for mobile cameras on trains

  • Dynamically connect and disconnect from the network
  • Recording servers continue operating independently, automatically synchronizing metadata and recordings when connectivity is restored.
  • Supports operational scenarios such as train entry/exit, depot arrival, and line transitions

High Availability & Operational Resilience

Failover Recording Servers ensure uninterrupted video capture

  • Hot standby for critical stations or rolling stock groups
  • Cold standby for shared redundancy across multiple sites
  • Designed to maintain continuous recording even during server or link failures

Event-Driven Architecture for Transport Operations

Event Server acts as a centralized event and alarm hub

  • Intrusion, loitering,Tailgate, platform safety events
  • Door, emergency button, and third-party system triggers
  • Seamless integration with:
    • SCADA
    • Access control
    • Passenger information and public address systems
    • Enables real-time operational response from a central OCC

Cybersecurity for Critical Transport Infrastructure

  • End-to-end TLS/SSL encryption between servers, clients, and integrations.
  • Recording servers remain isolated from the internet; Mobile/Web access is brokered securely via the Mobile Server.
  • Aligns with critical infrastructure cybersecurity best practices.
  • GDPR compliance and alignment with applicable privacy and regulatory requirements

Optimized Video Storage & Evidence Management

Uses a high-performance video-optimized media database

  • Multi-stage archiving (local, central, long-term)
  • Evidence lock for investigations and compliance
  • SQL databases are used only for configuration, alarms, and logs video is never stored in SQL, ensuring performance at scale

Open Platform for Long-Term Transport Ecosystems

API Gateway provides RESTful APIs and WebSockets

  • Custom transport integrations
    Analytics platforms
  • Command & Control systems
  • Enables future expansion without vendor lock-in:
  • New camera types
  • New analytics
  • New operational workflows
  • Supports multi-site and multi-organization architectures using Milestone Interconnect

Platform Operational Capabilities & Assumptions

Unified Operational Platform

  • Single platform managing fixed, PTZ, mobile, and body-worn cameras across the network
  • Unified operational view spanning stations, vehicles, depots, and operational areas

Central OCC Operations

  • Secure mobile access enabling coordination between field personnel and the OCC
  • Support for real-time operational workflows across fixed, PTZ, mobile, and body-worn devices

Field-to-OCC Connectivity

  • Centralized monitoring, alarm handling, and incident coordination
  • Shared situational awareness for operators, supervisors, and field teams

Investigation & Operational Review

  • Centralized access to live and recorded video across locations and time
  • Rapid incident review and cross-location correlation

Event-Based Operational Workflows

  • Consistent handling of safety, security, and operational events
  • Integration of video, alarms, and system triggers into OCC workflows

Open and Scalable Ecosystem

  • Platform designed for long-term expansion across technologies and operational needs
  • Supports multi-site, multi-organization public transportation environments

Operational Assumptions

  • Cameras deployed across stations, vehicles, and operational areas
  • Central OCC responsible for monitoring, coordination, and escalation
  • Defined operational workflows for safety, security, and incident handling
  • Clear role definitions for OCC operators and field personnel

Use cases

Monitor and Track Fleet

Maintaining operational visibility and control over trains and service vehicles across the rail network.

Operational value
  • Faster identification and location of passengers requiring assistance
  • Faster response to operational issues and service disruptions
  • Better coordination between field operations and the OCC
  • Consistent operational visibility across multiple lines and depots
Platform capabilities
  • Fixed, PTZ and mobile IP cameras deployed onboard trains and at key network points
  • Body-worn cameras used by field staff, inspectors, and supervisors
  • Event-based triggers related to train movement and operational states
Operational value
  • Faster identification and location of passengers requiring assistance
  • Faster response to operational issues and service disruptions
  • Better coordination between field operations and the OCC
  • Consistent operational visibility across multiple lines and depots
Platform capabilities
  • Fixed, PTZ and mobile IP cameras deployed onboard trains and at key network points
  • Body-worn cameras used by field staff, inspectors, and supervisors
  • Event-based triggers related to train movement and operational states

XProtect Mobile Client

Extending situational awareness and operational control beyond the OCC, enabling field personnel to operate as an integrated part of the video management platform.

Operational value
  • Real-time visibility from the field to the OCC during operational, safety, or security events
  • Faster escalation and coordination between field teams and control room operators
  • Improved decision-making based on live conditions, not delayed reporting
  • Consistent operational workflows across field and control environments
Platform capabilities
  • Live video streaming from mobile devices to the OCC
  • Incident reporting and escalation directly from the field

Manage Terminal Occupancy

Managing passenger flow and space utilization in stations and terminals during routine operations and peak periods.

Operational value
  • Improved visibility into crowd levels and congestion points
  • Better operational decision-making during peak hours
  • Support for safe and orderly passenger movement
  • Improve visibility of tailgating and unauthorized entry in access-controlled zones
  • Reduced operational risk in overcrowded areas
  • Smart management of
  • public announcements, including targeted audio messages activated by location or operational need
  • Automated audio announcements for alerts, crowd management, routine operations, and informational or promotional content
Platform capabilities
  • Fixed IP And PTZ cameras covering platforms, concourses, and terminal areas
  • Event-based alerts related to predefined occupancy or congestion conditions
  • Analytics for people counting and density analysis
  • Integration of IP-based PA systems for centralized and event-driven audio announcements
Operational value
  • Improved visibility into crowd levels and congestion points
  • Better operational decision-making during peak hours
  • Support for safe and orderly passenger movement
  • Improve visibility of tailgating and unauthorized entry in access-controlled zones
  • Reduced operational risk in overcrowded areas
  • Smart management of
  • public announcements, including targeted audio messages activated by location or operational need
  • Automated audio announcements for alerts, crowd management, routine operations, and informational or promotional content
Platform capabilities
  • Fixed IP And PTZ cameras covering platforms, concourses, and terminal areas
  • Event-based alerts related to predefined occupancy or congestion conditions
  • Analytics for people counting and density analysis
  • Integration of IP-based PA systems for centralized and event-driven audio announcements

Prevent Track Intrusion

Preventing unauthorized access to tracks and restricted rail corridors to reduce safety risks and operational disruptions.

Operational value
  • Early detection of unauthorized presence on or near tracks
  • Faster operational response to safety incidents
  • Reduced service disruptions and unplanned stoppages
  • Improved coordination between field teams and the OCC
  • Targeted audio announcements to warn, deter, or instruct individuals in restricted track areas
  • Reliable visual evidence for investigation and post-incident review
Platform capabilities
  • Fixed and PTZ cameras covering tracks, tunnels, and restricted rail areas
  • Event-based alerts triggered by predefined intrusion or presence conditions
  • Analytics for detecting movement or presence in restricted zones
  • Integration of IP-based PA systems for localized or automated audio warnings

Enhance Safety Onboard

Managing passenger and staff safety inside moving vehicles in crowded, dynamic environments.

Operational value
  • Improved situational awareness inside vehicles
  • Faster escalation and response to onboard incidents
  • Reliable video evidence across time and locations
Platform capabilities
  • Onboard IP cameras capturing video events
  • Local recording and edge storage during offline or intermittent connectivity
Milestone for public transportation
Milestone for public transportation

Managing passenger and staff safety inside moving vehicles in crowded, dynamic environments.

Operational value
  • Improved situational awareness inside vehicles
  • Faster escalation and response to onboard incidents
  • Reliable video evidence across time and locations
Platform capabilities
  • Onboard IP cameras capturing video events
  • Local recording and edge storage during offline or intermittent connectivity

Security Support

Supporting security operations in public transportation environments operating under heightened and evolving security requirements.

Milestone for public transportation
Operational value
  • Improved situational awareness across stations, vehicles, and operational areas
    Faster identification and escalation of security-related incidents
    Enhanced coordination between security teams, field personnel, and the OCC
  • Support for proactive security presence in sensitive and high-risk locations
  • Reliable visual evidence for investigation and post-incident review
Platform capabilities
  • Fixed, PTZ, mobile, and body-worn cameras supporting security teams across the network
  • Integration with access control, sensors, and other security subsystems

Locate Passengers

Locating missing, disoriented, or vulnerable passengers across stations, vehicles, and the wider transit network.

Operational value
  • Faster identification and location of passengers requiring assistance
  • Improved response time in a time-sensitive situations
  • Better coordination between field teams and the OCC
  • Reduced operational uncertainty during passenger-related incidents
  • Reliable visual evidence to support follow-up and reporting
Ussmptions
  • Analytics based search and rapid video review

Locating missing, disoriented, or vulnerable passengers across stations, vehicles, and the wider transit network.

Operational value
  • Faster identification and location of passengers requiring assistance
  • Improved response time in a time-sensitive situations
  • Better coordination between field teams and the OCC
  • Reduced operational uncertainty during passenger-related incidents
  • Reliable visual evidence to support follow-up and reporting
Ussmptions
  • Analytics based search and rapid video review

Track Person Behind Unattended Object

Identifying and tracking the individual associated with an unattended object in stations, terminals, or vehicles.

Operational value
  • Faster identification of potential security or safety risks
  • Reduced uncertainty during unattended object incidents
  • Improved decision-making and response coordination
  • Ability to quickly reconstruct movement paths across locations
  • Reliable visual evidence for investigation and follow-up
Platform capabilities
  • Fixed, mobile, and PTZ covering stations, platforms, vehicles, and operational areas
  • Analytics enabling object detection and appearance-based search

Mitigate Liability Claims

Reducing exposure to liability claims by providing clear, objective visual records of incidents and operational conditions across the transit network.

Operational value
  • Improved ability to verify claims and incident circumstances
  • Faster resolution of disputes and claims reviews
  • Reduced legal and financial risk
  • Consistent documentation of events across locations and time
  • Increased transparency and accountability in incident handling

Reducing exposure to liability claims by providing clear, objective visual records of incidents and operational conditions across the transit network.

Operational value
  • Improved ability to verify claims and incident circumstances
  • Faster resolution of disputes and claims reviews
  • Reduced legal and financial risk
  • Consistent documentation of events across locations and time
  • Increased transparency and accountability in incident handling

Axis Devices and Capabilities

Axis for public transportation
  • IP cameras and PA for public transportation environments, designed for rail and metro deployments
  • Ruggedized Axis train cameras built to withstand shock and vibration, and compliant with EN50155, EN45545, and NFPA 130 standards
  • Edge processing and storage for video, audio and analytics
  • Offline operation and synchronization
  • Cybersecurity and privacy at the device level

Cyber and Network Design Considerations

  • Network segmentation (IT, OCC, VMS, Camera’s)
  • Secure communication and device authentication
  • Offline operation and recovery
  • Governance, access control, and audit logging
  • Ready for mission-critical public transportation deployments
  • Network segmentation (IT, OCC, VMS, Camera’s)
  • Secure communication and device authentication
  • Offline operation and recovery
  • Governance, access control, and audit logging
  • Ready for mission-critical public transportation deployments

THANK YOU

For more details, please contact OK-EYE

For more details, please contact
OK-EYE